.Shipping Policy

Thank you for visiting and shopping at EssenceNaturePharma S.n.c.. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, EssenceNaturePharma S.n.c. is not responsible for any delays caused by destination customs clearance processes.

Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes EssenceNaturePharma S.n.c. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We offer international shipping through [specify carriers]. Shipping rates and charges may vary depending on the delivery address for your order. Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. EssenceNaturePharma S.n.c. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do you ship packages?

Packages from our warehouse in Italy will be shipped by [specify courier] depending on the weight and size of the product.

Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days

Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

Damages

EssenceNaturePharma S.n.c. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.

Contact Us

If you have any questions about this Shipping Policy, please contact us: