We’re Here to Help!

At EssenceNaturePharma S.n.c., your questions and comments are important to us. Whether you have questions about our products, feedback on your experience, or need assistance with your order, our team is ready to assist you. Please feel free to reach out to us through any of the following channels:

Contact Information

Customer Service Email:

  • Email: [email protected]
    Please allow up to 24 hours for us to respond to your email inquiries.

Office Locations

Legal Headquarters:

  • Address: Piazza della Repubblica 423/F, 50123 Firenze (FI), Italy

Operational Headquarters:

  • Address: Via Winchester 527 l-p, 50123 Firenze (FI), Italy

Online Contact Form

You can also reach us by filling out our online contact form available on our website. Simply enter your name, email, and your message, and one of our representatives will get back to you as soon as possible.


Instructions:

  1. Insert Missing Information: Make sure to provide any missing details such as phone numbers and specific social media links.
  2. Adjust Operating Hours as Needed: Adapt the operating hours for phone support according to your company’s capabilities.
  3. Online Contact Form: If your site supports it, implementing an online form can facilitate direct communication. Ensure that the form is set up to directly feed into your customer service or sales team’s email.
  4. Accessibility: Consider adding a section that addresses how you accommodate customers with disabilities to make your services more inclusive.
  5. FAQ Link: If applicable, link to a Frequently Asked Questions page where customers can get quick answers to common queries.

This structure will help streamline communication and improve the customer experience by providing multiple avenues for contact, addressing various customer needs and preferences.